Shipping policy

Shipping Policy

Last updated: August 9, 2026

Thank you for shopping with Voltarix. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

By placing an order with Voltarix, you acknowledge and agree to the terms outlined below.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on Sundays or public holidays.

During periods of high order volume, sales, promotions, holidays, or unforeseen circumstances, processing may take longer than usual.

Once your order has been processed and shipped, you will receive a shipping confirmation and tracking information where tracking is available.

2. Estimated Delivery Time

Our estimated delivery time is generally:

7–15 business days

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary depending on:

  • Your delivery location

  • Product availability

  • The fulfillment partner or supplier

  • Courier and logistics providers

  • Weather conditions

  • Public holidays

  • Customs or regulatory procedures

  • Unforeseen transportation delays

Some products may arrive earlier or later than the estimated timeframe.

3. Dropshipping and Fulfillment

Voltarix operates using a dropshipping and third-party fulfillment model.

Depending on the product ordered, your order may be fulfilled by one of our suppliers or fulfillment partners and may be shipped from different locations.

If you purchase multiple products in the same order, they may be shipped separately and may arrive at different times.

You may therefore receive more than one package for a single order.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, Voltarix may offer free shipping promotions or other shipping discounts.

Any applicable promotional shipping terms will be displayed on our website or at checkout.

5. Order Tracking

When tracking is available, we will provide tracking information through the email address or contact information provided when placing your order.

Please allow some time for tracking information to become active after your order has been shipped.

Tracking updates may occasionally be delayed due to the courier, logistics provider, or fulfillment partner.

6. Delivery Delays

While we make reasonable efforts to ensure that orders are delivered within the estimated timeframe, delivery dates cannot be guaranteed.

Voltarix is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Courier or logistics delays

  • Severe weather

  • Natural disasters

  • Public holidays

  • Customs processing

  • Government restrictions

  • Transportation disruptions

  • Incorrect or incomplete shipping information

  • Supplier or fulfillment delays

  • Other unforeseen circumstances

If your order is delayed, please contact us at madhan02k9@gmail.com and we will do our best to assist you.

7. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

  • Name

  • House/Flat number

  • Street or locality

  • City

  • State

  • PIN code

  • Phone number

If you provide an incorrect or incomplete address and the package cannot be delivered, additional shipping charges may apply for re-shipment.

If you notice an incorrect address immediately after placing your order, contact us at madhan02k9@gmail.com as soon as possible.

We will try to update the address before the order is processed, but we cannot guarantee that changes can be made after processing or shipment.

8. Lost, Stolen, or Marked-as-Delivered Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with:

  • Family members or other people at your address

  • Neighbors

  • Building reception or security

  • The local delivery provider

If you still cannot locate your package, contact us at madhan02k9@gmail.com and provide your order number and tracking information.

We will work with the applicable courier or fulfillment partner to investigate the issue.

9. Damaged Packages

Please inspect your package when it arrives.

If the product appears damaged, defective, or incorrect, please contact us as soon as possible at:

madhan02k9@gmail.com

Please include your order number and clear photographs or video showing the product and packaging.

Damaged or defective products are handled according to our Return & Refund Policy.

10. International Orders

If international shipping is offered for a particular product, additional delivery time may apply.

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, any applicable customs duties, import taxes, or related charges are the responsibility of the customer.

Voltarix does not control customs processing times and cannot guarantee how long an international shipment may take to clear customs.

11. Multiple Products in One Order

If your order contains multiple products, the products may be fulfilled by different suppliers or shipped from different locations.

As a result:

  • Products may arrive in separate packages.

  • Products may have different tracking numbers.

  • Delivery dates may vary between products.

This does not necessarily mean that an item is missing from your order.

If you believe an item is missing, please contact us at madhan02k9@gmail.com with your order number.

12. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing the order.

Cancellation requests can generally only be accommodated before the order has been processed or shipped.

Once an order has entered processing or has been shipped, cancellation may no longer be possible.

For further information, please refer to our Terms of Service and Return & Refund Policy.

13. Contact Us

If you have any questions about shipping or the status of your order, please contact us:

Voltarix
Email: madhan02k9@gmail.com
Address: Isha PG, BTM Layout, Karnataka – 560075, India

We will do our best to assist you with your order.

Voltarix
© 2026 Voltarix. All rights reserved.